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Refund Policy

At Lyla Tech LLT, we strive to provide the best products and customer service. In the event that you are not satisfied with your purchase, please refer to our return policy below:

Damaged or Broken Products

If you receive products that are damaged or broken, please follow these steps:
1.Take clear pictures or videos of the damaged items.
2.Send the media to our customer support email: service@lyladiy.com.
3.Once we verify the condition of the products, we will offer you a refund or replace the products at no additional cost to you.

Return Shipping

We do not require you to return broken or damaged products; only verification through pictures or videos is necessary.

Refund Process

Refunds will be processed to your original payment method within 5-10 business days once the return is verified.